Help & contact
Common questions from owners using Main Street Profit, plus where to go for account and billing help.
Contact support
Launch contact details will be added before public release. Legal entity name, mailing address, governing jurisdiction and support contact are not yet finalized and appear as placeholders in this draft.
Logging in
Use the email and password you signed up with. If a login fails, check for typos and confirm you created the account with that address. Your session stays signed in on the same browser until you log out.
Saving menu items
The Menu Profit Doctor calculator is free for everyone. Saving an item to your account requires a signed-in account on a paid plan. Saved items appear under Saved Items and can be reopened, edited or deleted.
Billing questions
Start, change or cancel a subscription from the Billing panel in Settings, which opens the Stripe billing portal. Cancelling stops future renewals; see Cancellation & Refunds for the full policy.
Plan access
Main Street unlocks the dashboard, saved items, Marketing Center and community. Profit Pro adds Profit Opportunities. If a page shows a locked screen, check the plan and status shown in Settings.
Calculation questions
Every formula is published on the How it works page, and the disclaimer explains what each figure does and does not include. If a number looks wrong, re-check the costs and units per week you entered.
Data and privacy requests
You can edit your profile and delete saved items yourself at any time. For access, correction or deletion of other information, send a request through support once contact details are published.